Privacy Policy

Effective Date: 27th October, 2025

Last Updated: 27th October, 2025

Introduction

Welcome to HealEazy, a digital health platform that helps hospitals, doctors, patients, and caregivers stay connected for real-time post-operative and health monitoring.

This Privacy Policy explains how Mangalam Information Technologies Pvt. Ltd (“we,” “us,” or “our”) collects, uses, stores, and shares your information when you use our app, website, connected devices, or related services (“Platform”).

By using HealEazy, you agree to the terms in this Privacy Policy.

What this means for you:
We explain how your personal and health information is used and protected.

Information We Collect

We collect information to help deliver accurate, secure, and personalized care experiences.

(a) Personal Information

• Name, age, gender, contact details, and emergency contacts
• Login details and account preferences

(b) Health Information

• Vital signs, reports, and post-operative recovery data
• Diagnosis, prescriptions, and discharge summaries
• Data from wearables, connected medical devices, or home test kits

(c) Device & Technical Data

• Device identifiers, OS type, and IP address
• App usage logs and analytics
• Location data (if enabled)

(d) Third-Party Data

• Data received from hospitals, labs, or device partners

What this means for you:
We collect only what is needed to provide care and keep doctors informed.

How We Use Your Data

• Deliver and improve HealEazy services
• Share updates with authorized healthcare professionals
• Send health-related alerts and notifications
• Improve app performance and outcomes
• Comply with legal obligations

We never sell your personal or health data.

Data Sharing

• Authorized doctors and hospitals
• Connected device and technology partners
• Government or law enforcement authorities when required
• Service providers under confidentiality agreements

Data is shared only on a need-to-know basis.

Data Storage and Security

Your data is encrypted and stored on secure servers following ISO/IEC 27001 standards and applicable Indian laws. Access is restricted and monitored.

Your Rights

• Access your data
• Correct inaccurate data
• Request data deletion
• Withdraw consent
• Raise grievances

Requests can be sent to: privacy@healeazy.com

Data Retention

We retain data only as long as required for medical, legal, or regulatory purposes, after which it is deleted or anonymized.

International Data Transfers

Data may be processed in India or other compliant regions in accordance with applicable laws.

Cookies and Tracking

HealEazy may use cookies for functionality and analytics. You can control cookies in your device settings.

Third-Party Links and Devices

Third-party devices and websites connected to HealEazy follow their own privacy policies.

Data of Minors

HealEazy is intended for adults or minors with parental or guardian consent.

Data Breach Response

In case of a data breach, affected users and authorities will be notified and corrective actions will be taken promptly.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our platform.

Contact & Grievance Redressal

Data Protection Officer (DPO):
privacy@healeazy.com

Address:
6th Floor, RE11, Near Sankalp ICONIC Tower,
Opposite ISRO Colony, New York TimberMart Lane,
Iscon-Ambli Road, Ahmedabad – 380058, India

If you are not satisfied with our response, you may approach the Data Protection Board of India under the DPDP Act, 2023.

Acknowledgement

By using HealEazy, you confirm that you have read, understood, and agreed to this Privacy Policy.